Security and Privacy

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Safebuy UK code of practice. This is also in accordance with the Privacy & Electronic Communications Act passed into law 11 Dec 03.

We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us in the future. The type of information we will collect about you includes any information you provide us via the forms you fill in on the site. Examples of this would be:

  • your name
  • address
  • phone number
  • email address
  • order history
  • your profile
  • competition entries

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy. Any payment transactions will be encrypted using secure sockets layer (SSL) technology.

 

Cookies

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. We use this information to recognise you when you return to the site and to store information about your preferences to personalise our service for you.

If you have any questions/comments about privacy, please do not hesitate to contact us at sales@thefragrancecounter.co.uk